I completed the wizard by clicking on the Remove button, and felt very pleased. Notice that the radio button “Remove mobile phone partnership” is selected. The wizard background didn’t appear pink, but you get the point. Then I selected one of the users and from the Actions pane on the right, I selected Manage Mobile Phone. Time for harsher measures, so I opened Exchange Management Console and expanded the Recipient Configuration and select Mailbox. Happy to say they did, sad to say it re-added the account and folders but still didn’t allow the phones to receive email.

It was a real test to see if they could accomplish this on their own. The first thing I had them do was to delete the Exchange email account from their iPhones and re-add it. Of course in this instance, only two users were effected: the owners of the company! In my particular case, the users could send email from their phones but not receive. The user name of the mailbox owner appears and it is their phone that is not syncing properly. Note in particular the line beginning with “URL=/”. URL=/Microsoft-Server-ActiveSync/default.eas?User=xxxxxx&DeviceId=Appl70111HXKA4S&DeviceType=iPhone&Cmd=SendMailĮxception message: An error occurred while communicating with the remote host. Items will be updated at the next synchronization. If this is the case, Exchange ActiveSync will re-create the partnership with the device. This can occur if a user tries to modify the same item from multiple computers. This may have been caused by an outdated or corrupted Exchange ActiveSync device partnership. Here is an excerpt from the description:Īn exception occurred and was handled by Exchange ActiveSync. While most appeared to be transient and would likely cure themselves – they did – one did not. What started to happen were critical and error events to the application log.

I solved that problem by running eseutil.exe with the /p option and they mounted as expected. However, I was not able to mount the Exchange mailbox and public folder databases. vhd file for SBS 2011 and how I managed to retrieve an older copy and mount that. In my previous post, I discussed the loss of a.

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